Welcome

Contact centres are now an essential part of customer interactions for most organisations. Whether it is for sales, service, retention or research, customers increasingly judge their suppliers on the quality of the call centre service offered.

Clearanswer has been established since 1998 and is an expert
provider of contact centre solutions both in the UK and Europe.
Clearanswer has in excess of 1,400 seats available for all your customers¹ interactions utilising the very latest contact centre technology and channels

Find out more about how Clearanswer’s experience, customer focus and expertise can be used to help your business.

 

Our centres

Hull

Clearanswer has a state of the art purpose built contact centre in the heart of Hull City Centre, where we have over 1,200 multi-channel blended
seats available for all customer interactions. Read more »

Leeds

Clearanswer has operated a purpose built modern contact centre in Leeds since 2006. Our Leeds contact centre has over 200 seats available for
your needs. Read more »

Bucharest

Our European state of the art contact centre was opened in 2012 to cater for our clients who require multi-lingual solutions where most European languages and many international languages are spoken. Here we currently have available
100 multi-lingual multi-channel seats with room for expansion of least another 100. Read more »

Our client portfolio includes:

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  • “Call centre operations are the first point of contact for our customers and we therefore demand the highest levels of consistency, efficiency and accountability. Clearanswer has worked for TalkTalk for a number of years and has always demonstrated flexibility and an ability to meet the demands of a highly competitive and fast moving industry in a very successful and proactive manner.”
    Head of customer experience and upsell